Refund policy
Due to the perishable nature of coffee, all sales are final. We do not accept returns or exchanges on coffee products once shipped.
However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will gladly offer a replacement or refund.
We take great care in packaging and quality control, but if there is any issue with your order, we are committed to making it right.
Contact us directly at:
Phone number: +1 (407) 588-7204
Email: heartofbrasil@gmail.com